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Once you book a class with Innisfail Sewing & Creativity, refunds will only be issued up to 48 hours (2 days) from the time of purchase. This policy does not apply if you book within 1 week of the class start time. Refunds will be issued to the payment method used for the booking.
After 48 hours from booking and until 1 week before your class, you have options to reschedule for a future class or receive a credit (i.e. if your class starts on Saturday at 10:30 am, you must call or email us before 10:30 am the Saturday before your class). If you have to reschedule a second time, we will automatically issue you a credit for the class.
Cancellations made within 1 week of the class are not eligible for a credit or rescheduling. We are unable to issue a refund or reschedule as we are subject to a minimum enrolment to run our classes.
If Innisfail Sewing & Creativity is not able to run the class due to low enrollment, we will provide a minimum of 48 hours) notice, or due to unforeseen circumstances (instructor is ill, acts of nature, etc...) we will contact you as soon as possible about the situation, and we will offer the following choices:
Seasonal workshops that are on a single date are only eligible for a credit. If there is a second date transfers between the class dates will be assessed on a case-by-case basis. All other Cancellation Policy stipulations apply.
Sick Policy - If you are unable to attend your registered class due to illness, we will rebook you once for any available dates. If there is no availability or you are unable to attend the available date(s), we will issue you a 50% credit for rebooking a future date.
*Refunds made in the 48-hour window may be subject to a 5% restocking fee
Our studio space is located on the main floor with no stairs, however, the main entrance is narrow; our classes are also very physical and require participants to switch between standing and sitting regularly. Please let us know ahead of time if there are any accommodations you require - we want to make sure you feel safe and comfortable during your class! Service dogs and other aids are welcome in class.
We also recommend comfortable footwear for all participants, as there is a fair amount of standing during classes.
Sewers much be at least 7 years old to take a class at Innisfail Sewing & Creativity. We are unable to make exceptions to this, even if accompanied by a parent or guardian.